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Frequently Asked Questions
Yes, our delivery services cover the entire island, including Sentosa. However, certain locations such as military bases, restricted areas within Changi Airport, and some offshore islands may be inaccessible for deliveries. If your delivery location falls under these restrictions, our delivery agent will reach out to you.
Yes, we may offer special deals from time to time. Each time we have run a promotions, we will prominently display it on our website.
There is no need for self collection because all our flowers come with free delivery. Just place the order at least a day in advanced and rest assured, it will be delivered to you on your desired time slot.
You definitely can. During the checkout process, there is an optional field where you can input a personalised message. If you are tongue tight or if writing is not your forte, our chat assistant, Jaz, can easily help you craft a heartfelt message for your special someone too.
As part of our effort to ensure full customer satisfaction, we include in every order, a card with simple instructions on how to take care of your flowers. If you lost that card or need more detailed instructions, Jaz, our chat assistant will be able to assist you 24/7.